Glossary
Universal Data Model (UDM)
A canonical schema of business entities and operations that lets the platform understand the meaning of the data it moves.
The Universal Data Model is Ngentix’s canonical schema of Nouns (entity types such as Invoice, PurchaseOrder, Contact) and Verbs (operations such as Create, Update, Fetch). Every connector maps the system it touches onto this shared model.
Because of the UDM, the platform does not just move a payload — it knows the payload is an Invoice, what fields a valid Invoice has, what values are normal, and what should be escalated. This semantic layer is what allows the platform to detect anomalies, act on what it knows, and expose connectors to AI agents with real meaning.
It is the difference between a pipe that moves bytes and a platform that understands what it integrates.