Blog
Shorter pieces, written as we go.
Notes on self-healing connectors, control planes and the MSP channel — the arguments we are having internally, published while they are still live rather than after they are settled.
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Strategy MSP mergers and roll-ups: the integration debt nobody prices into the dealOmdia tracked 169 MSP-related M&A deals in 2025 with private equity in 69% of them, and August 2026 alone added ScanSource's $220.5M purchase of MicroAge and the TalkTalk Business–ARO merger to… Pricing Why AI is quietly becoming an MSP margin leak — and what actually closes itNone of that disappeared in 2026 — if anything, Level.io's breakdown of the eight most common MSP profit leaks makes clear it compounds quietly, a few minutes per ticket and a license nobody… AI strategy The MSP AI governance gap: 97% adopted AI, 20% can govern it — MCP is where those numbers reconcileNearly every IT service provider — 97% — reports having adopted AI. Strategy What happens to your integrations when your MSP vendor gets acquired?Drake Star tracked 466 MSP-related acquisitions in 2025 worth $4.3B, up ~20% YoY, with 120+ more already closed in Q1 2026 — here's what actually breaks when your vendor is next. For partners White-label iPaaS for MSPs: turning integrations into a recurring revenue lineHow to turn a self-healing control plane into a recurring managed service for your ERP-heavy clients — without a multi-year engineering build. Strategy MSP tool consolidation: why the fix isn't another all-in-one platform74% of MSPs now say they prefer using fewer vendors, up from 64% just two years ago, and nearly half call consolidation a top priority, according to Rev.io's analysis of 2026 MSP tech-stack data. Engineering What "self-healing" actually meansPlenty of platforms use the phrase to mean "we retry on a 500." That's not healing — that's a retry loop. Perspective Every integration platform is a pipe. That's the problemBuilding the connection was never the hard part. Keeping it alive is. Why every platform that only moves data is due for a rebuild as a control plane. Longer form
Intelligence — the researched pieces: platform comparisons, cost breakdowns and the analyses that exist because a widely-repeated figure turned out to be unverifiable. Longer, sourced, and updated when the numbers move.